Below are the terms of the counselling contract you agree to undertake
when you start counselling with SeeClear Counselling
To be available at the agreed time
Face to Face I will be available in my office at the time agreed
Video- A Zoom invite will be sent and it is your responsibility to click the link at the time of appointment
Telephone- I prefer to use Zoom with its secure encryption, so will send you a zoom invite, however you can just enable the microphone and do not need to enable the camera.
If you feel more comfortable that I call you on a mobile phone I would prefer to call you via Whats App as this is a more secure route.
Or I can call you on a landline of your choice.
To start and end on time-each session is 50 minutes
To offer a quiet, undisturbed and confidential space-- If Video or telephone I advise you to find a quiet, undisturbed space for the call.
To maintain safe and professional boundaries
To regard all information received as confidential, unless there is reasonable doubt concerning the safety of the client or others
Any indication of violation of the following Acts will need to be reposrted to the necessary authorities
The Childrens Act 1989/2004
The Terroism Act 2000
The Drug Trafficking Act 1994
To encourage client autonomy
If an appointment has to be cancelled at short notice offer an alternative appointment ASAP
Give sufficient notice of holidays or cancelled sessions
To work within the BACP Ethical Framework and have regular supervision
To review the therapeutic work and therapeutic relationship at regular intervals
To attend all sessions punctually
Face to Face you will need to attend my office at the agreed time
Video-it is your responsibility to click on the zoom link forwarded to you at the agreed time and enable your microphone and camera
Telephone-It is your responsibility to click on the zoom link forwarded to you at the agreed time and enable your microphone, but not your camera.
If we have agreed mobile telephone calls please add me to your Whats App contacts and I will call you at the agreed time. (in case charges may be incurred by yourself0
If landline is the preferred route I will call you at the agreed time (in case charges may be incurred by yourself)
To give a minimum of 24 hours notice if cancelling/changing an appointment (if not full fee will be payable)
Communication with the counsellor outside agreed counselling sessions is limited to changing or cancelling appointments, unless prior agreement has been arranged.
To be respectful of the counsellor and her property
To pay the agreed fee of £25 for the initial assessment session at least 24 hours in advance, via BACS, to reserve the initial appointment (details will be provided on booking the appointment). If not received within 24 hours this appointment will be cancelled
To pay £40 for each subsequent session
Face to Face either cash at the start of the session or BACS 24 hours prior to the appointment
Telephone or Video BACS payment 24 hours prior to the appointment
(AUK clients will pay me directly after the 1st two appointments)
If payment is not received the counsellor has the right to cancel that session
To discuss with the counsellor when you feel ready to end counselling, to enable a safe ending to your therapy
To let the counsellor know if you are considering any other therapy
Please refer to this contract if you have any queries during your therapy
A signed, hard copy of this contract will be kept by SeeClear Counselling and destroyed on completion of your therapy